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Terms and Conditions That Govern Your fe88 Account

Before you open an account or make a deposit through bKash, Nagad, or Rocket, these terms set out what we expect from you and what you can expect from us.

Applies to all account holdersCovers bKash, Nagad, Rocket depositsJurisdiction-dependent accessUpdated terms take effect on postingContact support if anything is unclear
fe88 Terms and Conditions That Govern Your fe88 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these terms is unclear, or if you believe something has been applied incorrectly to your account, reach out directly. Our support team handles account and terms queries — not just technical issues. Give your registered mobile number and a short description of your concern so we can pull up the right account details quickly.

Live Chat Open the chat icon from any page on fe88. Our team can clarify specific clauses and flag anything that needs escalation to account review.
Email Support Send your query to our support address listed in the contact section of your account dashboard. Include your registered number for faster matching.
Account Help Centre Log in to your account and go to the Help section for self-service answers on deposit rules, wallet matching, and account restriction queries.
HOW WE HOLD YOUR ACCOUNT

Account Security and Data Handling Under These Terms

Your account data — including your registered mobile number, wallet details like your bKash or Nagad account, and transaction history — is held securely and used only to operate your account and verify your identity. We do not sell your data to third parties. You can request a copy of the data we hold on you by contacting support with your registered number. If you want to close your account, withdraw your balance first, then submit a closure request through the Help section.

Wallet Verification

We match your deposit wallet — bKash, Nagad, or Rocket — to your account profile. Mismatches trigger a manual review before funds are released.

Data Retention

Transaction records are kept for the period required under applicable financial rules. You can ask what we hold; we will respond through your registered contact.

Account Security

Login uses your mobile number and a one-time PIN sent to your registered number. Do not share your OTP — fe88 staff will never ask for it.

Requesting Changes

To update your registered mobile number or linked wallet, contact support with proof of ownership for both the old and new wallet before the change is made.

Common Questions About fe88 Terms and Conditions

These are the questions we get most often about how our terms work in practice — from account rules to wallet matching and what happens if something goes wrong.

Access to fe88 depends on whether it is permitted under your local law and the region you are in. It is your responsibility to confirm eligibility before opening an account or making a deposit.

No. Your deposit wallet must be registered in your own name. Using another person's bKash, Nagad, or Rocket account to fund your balance is a breach of these terms and may result in account restriction.

Updated terms go live on this page immediately. If you continue using your account after the update, that counts as acceptance. You can close your account and withdraw your balance if you disagree.

Contact our support team through live chat or the email address in your account dashboard. Include your registered mobile number so we can locate and compile your account data accurately.

Opening more than one account, using another person's wallet, providing false registration details, or attempting to manipulate account balances are all breaches. We may restrict or close accounts where a breach is found.

Yes, but only after verifying ownership of the new wallet. Contact support with proof of both the old and new wallet — for example, Rocket to Nagad — before we process any change.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.